Call us!(ID:287518)+1-855-211-0932

In the Cloud Company Hosting

HomeCustomer Support

Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A context menu will appear. It contains thorough information about all the actions that you can carry out on that particular page. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge variety of instructional video clips clarifying how to work with our Control Panel. They're intended for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, explore our extensive Frequently Asked Questions section, which includes questions asked by real individuals and offers real solutions. We regulary "revamp" our Frequently Asked Questions database with new articles so as to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of tech support engineers available 24x7 and eager to help you with any issue. Each support ticket you open will be replied to in less than one hour (the average support ticket response time being only twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 287518

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com